Q: Is there any discount or promotion available?
A: As most of our products are already offered at very competitive prices close to cost, the online prices are already the best deals. However, we regularly introduce different limited-time offers each week, so please stay tuned for updates.
Q: Which MTR stations are eligible for the subway station pickup service?
A: We apologize for any inconvenience, but currently, we only provide face-to-face pickup service at Sham Shui Po MTR station. The service hours are from 12:30 pm to 2:30 pm and 5:30 pm to 7:30 pm. However, we also offer various other pickup options, including express delivery, post office pickup, in-store pickup, and convenience store pickup, ensuring there is a method that suits your needs.
Q: Can I come directly to your physical store to make a purchase?
A: Our physical store operates independently from our online shop. Only items marked as "available in-store" can be purchased directly at our physical store. For other items, we recommend checking the stock availability at the store in advance.
Q: Can I pay with cash for my purchase?
A: We apologize, but we require payment in advance before preparing your order for pickup at the store or shipping it to you. For pre-ordered items, we also need to receive the full payment before reserving a slot for you.
